Atol trust guidance palms off failure liability to agents 0
Atol trust guidance palms off failure liability to agents
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Author Archives: Chris Photi
OTAs selling no-frills flights can ‘sidestep’ ATOL reforms 0
“One small step for man, one giant leap for mankind”? Yesterday’s Atol reform announcement by the aviation minister was little more than a baby step albeit in the right direction.
Travel Republic Appeal 0
Using the analogy of Premiership football when it comes to the CAA and court hearings and appeals, the CAA would be Portsmouth! How many times can you go to court in less than five years and lose? How much tax payers money has been spent in fighting what from the outset always appeared losing causes? Presumably given the latest ruling they will also be paying the defendant’s costs too!!
Consumer Protection 0
The court enforced administration order granted today against Eclear (UK) was widely expected. However what ultimately has to come out of the undoubted ensuing enquiry is how such an “aggregator” type company could function unregulated in the UK. The other questions that need to be answered is who is the “Acquirer of Record” (Eclear was not a bank and could itself not clear credit cards)?. What role do Visa and Mastercard who formulate the credit card rules have to play in this fiasco? What checks did travel regulators and trade associations do for their licence holders and members in relation to Eclear?
ABTA swims against the tide 0
ABTA’s recent decision to change its “constitution” could lead to wholesale resignations by some current “supplier members”.
ATOL Protection Contribution increasing to £5? 0
CAA to launch industry consultation over flawed scheme
Landmark case brought against dynamic packaging firm 0
The CAA have issued proceedings against Travel Republic for breaching ATOL regulations
Quality of management is all-important 0
A key aspect in the growth and development of an industry is the quality of the management that it employs and generates from within. The Travel Industry has attracted many worthwhile individuals who through a mix of entrepreneurial flair allied to prudence and sensibly applied corporate governance have created and presided over very successful and well run travel entities. Rightly their achievements have been lauded and tangibly recognised. When such individuals proffer advice on the management or operation of a travel business then young managers and entrepreneurs should listen and glean from the wealth of experience they can give.
Is the sky falling in for travel? 0
For the last month or so everything you have read and heard has screamed “the sky is falling in”. However the underlying feeling I picked up at The Travel Convention was that the industry is remaining positive and proactive despite the turbulent times. In the near thirty years that I have advised the travel industry, its amazing resilience and ability to adapt to the changing marketplace has always impressed me greatly.
